mercredi 3 janvier 2018

IT Support a new track on the Microsoft Professional Program

The "Microsoft Professional Program" is designed for individuals that want to learn skill based on professional roles and the team has just added a new track, the "IT Support".

Following the "IT Support" track, you will learn a wide range of skills to diagnose, troubleshoot, and solve customer issues.

The track is a collection of 14 required courses that cover 13 skills including "Communication", "Troubleshooting", "Documentation", "Office", "Cloud" and many others.
As all the MPP tracks it ends with a capstone project to validate all the knowledges and skill leaned.

To have a more deep idea about the "IT Support" just access the dedicate web page on Microsoft site by following this link : Microsoft Professional Program for IT Support.

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